Refund Policy
ALL OUT FZC-LLC is committed to providing exceptional service in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellation have an impact on service quality while punishing customers who may show up earlier.
For these reasons, ALL OUT FZC-LLC has implemented a cancellation policy that will be strictly observed.
Table of Contents
1. Full Payment
Your registration is complete when we receive your full payment. Payments can be online or in person. An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration. The credit / debit card used to purchase the tickets or valid government issued ID matching the name listed in the booking.
Purchaser must be made using a credit card and will be charged in United Arab Emirates Dirhams.
2. Cancellation Request
Cancellation requests may be submitted by phone, email, online or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at +971 56 652 4944.
3. Refund Policy
Refund requests made more than 10 business days prior to the ‘activity event date’ will be subject to an administration fee of 5% of the total amount paid.
Refund requests made between 1 and 10 business days prior to the ‘activity event date’ are subject to the refund policy of the service provider.
Alternatively, you may request that the original registration fee be transferred to a future or package of your choice.
No refunds or transfers will be issued on the day of, or after, the ‘activity event date’.
